Enterprise Agent Index
Benchmark reportEAI-BR-2026-04

AI Voice Agents in Freight: 2026 Market Benchmark

Six vendors selling AI voice agents to freight brokerages, benchmarked on funding, documented workflow coverage, channels, and the results each vendor reports. Built entirely from public sources.

Vendors
6
Disclosed funding
~$357M
Workflows tracked
9
Sources cited
23
Enterprise Agent Index research teamPublished
Key findings
  1. 00Mentium documents the most complete carrier sales automation. It is the only vendor in the set to describe automated offers at load creation, a four-stage carrier waterfall, and load board posting to DAT and Truckstop. [24]
  2. 01Five of six vendors document voice on both inbound and outbound calls. Parade’s CoDriver documents inbound carrier calls only. [12]
  3. 02Mentium is the only vendor that states a fixed integration window: TMS, voice, and email integrated in 14 days. [15]
  4. 03Capital is concentrated. HappyRobot and Augment hold about 90% of disclosed funding across the set. [4] [13]
  5. 04None of the six publishes list pricing in the sources we reviewed.

Documented workflow coverage

Mentium documents eight of the nine workflows we track, the most in the set.

WorkflowMentiumHappyRobotVoomaFleetWorksAugmentParade
Automated carrier offers when a load is createdDocumentedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewed
Carrier vetting integration (e.g. Highway)DocumentedNot found in sources reviewedDocumentedDocumentedNot found in sources reviewedNot found in sources reviewed
Load board posting (DAT, Truckstop)DocumentedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewedNot found in sources reviewed
Inbound carrier callsDocumentedDocumentedDocumentedDocumentedDocumentedDocumented
Outbound check / tracking callsDocumentedDocumentedDocumentedDocumentedDocumentedNot found in sources reviewed
Rate negotiation by voiceDocumentedDocumentedDocumentedDocumentedNot found in sources reviewedNot found in sources reviewed
Appointment schedulingNot found in sources reviewedDocumentedDocumentedDocumentedDocumentedNot found in sources reviewed
AR, billing, or collectionsDocumentedDocumentedNot found in sources reviewedNot found in sources reviewedDocumentedNot found in sources reviewed
SMS / text alongside voiceDocumentedNot found in sources reviewedDocumentedDocumentedDocumentedNot found in sources reviewed
Documented8 / 95 / 96 / 96 / 95 / 91 / 9
Documented in public sourcesNot found in the sources we reviewed (not confirmed absent)As of Nov 1, 2026.
Mentium carrier sales flow · per Mentium [24]

From load created to carrier offers in 60 seconds

  1. 01Automated waterfallLoad lands in the TMS; outreach starts automatically.
  2. 02Your internal carriers firstOffers go to the brokerage’s own carrier base before outside capacity.
  3. 03Broader TMS outreachExpands to every relevant carrier in the TMS history.
  4. 04Mentium + external networks60,000+ vetted carriers, plus Highway, GenLogs, and Truckstop.
30+
relevant carriers offered within 60 seconds
60K+
vetted carriers in Mentium’s network
100%
of inbound calls and emails handled from day one
2×
typical carrier sales team productivity
Figures provided by Mentium; not independently verified. Every inbound call and email is recorded, the carrier identified and vetted, and added to the brokerage’s retarget list. Loads can be auto-posted to DAT and Truckstop.

Disclosed funding

HappyRobot~$210M [4]
Augment$110M [13]
FleetWorks$17M [8]
Vooma$16.6M [6]
Mentium$3.2M [16]
Total disclosed equity funding, USD. Parade’s funding is not covered in the sources we reviewed.

Scale, as reported

HappyRobot150+ enterprise customers, including DHL, Uber Freight, Kuehne+Nagel [1]
Parade$40B+ in truckload transactions processed [20]
Augment$35B in freight under management [13]
FleetWorks15+ of the top 100 US brokers; 10,000+ carriers [10]
VoomaCustomers include Echo, MoLo, Arrive, MODE, Evans [7]
Mentium60,000+ vetted carriers in its network; partners with Highway, GenLogs, Truckstop [24]

Vendor-reported results

Not independently verified · not comparable
Mentium
2×

Typical carrier sales team productivity increase. [24]

HappyRobot
½

Call times cut in half and operating costs by a third. [3]

Vooma
5×

More freight quoted per rep per day; 20–30% of loads covered by voice agents. [7]

Parade
+27%

More quotes from the same call volume with CoDriver Voice 2.0, A/B tested. [11]

FleetWorks
4 hrs

Saved per carrier rep per day, as stated on its G2 listing. [21]

Augment
−40%

Fewer invoice delays reported by customers. [22]

Each figure measures something different, from a different customer base and baseline.

How we built this

We reviewed vendor product pages, funding announcements, and independent trade coverage published through Nov 1, 2026. A workflow counts as documented when a vendor or reputable outlet describes it explicitly. Methodology.

Limitations

This edition does not test products. It does not measure voice quality, latency, or task completion. A workflow not found in public sources may still exist.

Cite this report

Enterprise Agent Index. (2026, November 1). AI Voice Agents in Freight: 2026 Market Benchmark (EAI-BR-2026-04). https://enterpriseagentindex.com/benchmarks/freight-voice-agents-2026

Sources

  1. [1]FreightWaves, 2026. HappyRobot Series C mints FreightTech’s newest unicorn
  2. [3]PR Newswire, Dec 2024. HappyRobot raises $15.6 million Series A led by a16z
  3. [4]Venture Capital Tracker, 2026. HappyRobot funding, valuation and investors
  4. [6]Index Ventures, Dec 2024. Vooma secures $16.6 million
  5. [7]Crustdata, 2026. Vooma company profile
  6. [8]FreightWaves, Oct 2025. FleetWorks’ $17 million funding fuels AI dispatcher innovation
  7. [10]Yahoo Finance, Oct 2025. Ex-Uber Freight product manager launches FleetWorks with $17M
  8. [11]Parade, 2026. Parade platform and CoDriver Voice 2.0
  9. [12]Parade, Apr 2025. Parade launches CoDriver Inbound Phone
  10. [13]Business Wire via Morningstar, Sep 2025. Augment raises $85M Series A for Augie
  11. [15]Mentium, 2026. Enterprise AI built for logistics (homepage)
  12. [16]TechFundingNews, Oct 2025. Mentium raises $3.2M to build AI digital workers for freight brokerages
  13. [20]Newswire, Apr 2025. Parade launches major expansion of CoDriver
  14. [21]G2, 2026. FleetWorks seller profile
  15. [22]PYMNTS, Sep 2025. Augment raises $85 million for AI teammate for logistics
  16. [24]Mentium, Nov 2026. Company-provided product information (vendor-stated, not independently verified)

Sources accessed Nov 1, 2026. Vendors can submit corrections to corrections@enterpriseagentindex.com.